Key Takeaways: From "Vulnerable Customers" to the new "Consumer Duty" Webinar

Download our Key Takeaways from the 'From Vulnerable Customers to the new Consumer Duty' webinar.

In a recent webinar, fscom’s Director Alison Donnelly was joined by a panel of experts for a robust discussion on how payment and e-money institutions can realistically meet the FCA’s expectations for Vulnerable Customers and the new Consumer Duty principle.

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Who we help

We are specialists in providing regulatory advisory services to a broad range of financial services institutions including payment services and e-money, retail banks, cryptocurrency, trading and broking and asset management firms.

How we help

We work across three core areas of regulatory compliance, financial crime and cyber security and provide a range of services including compliance advice, authorisations, audits, interim roles and compliance training.

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At fscom, we strive to offer excellent service in a professional and personable manner. We deliver this through our unrivalled understanding of financial services regulation and a strong emphasis on taking a commercial and innovative approach that puts our clients’ needs first.