'FCA Guidance: How To Treat Vulnerable Customers Fairly' Webinar

fscom’s Alison Donnelly and Dipesh Patel partnered with subject matter expert, Adrian Golifer of Create Solutions for this webinar where they discussed: 

- FCA’s draft guidance
- FCA’s expectations
- Identifying vulnerable customers
- Building a robust framework
- Practical steps to fulfilling the regulator’s expectations

 

Vulnerability continues to be an important part of the FCA's work. It is a key area of focus in the most recent FCA Business Plan with a commitment to publish guidance on their expectations for all firms to whom the Principles for Businesses apply. The draft guidance, which was consulted on in H2 of 2020, is expected to be finalised imminently, and, importantly, will come into effect immediately with no transitional arrangements.

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Watch this on demand webinar on 'FCA Guidance: How To Treat Vulnerable Consumers Fairly' today!
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We work across three core areas of regulatory compliance, financial crime and cyber security and provide a range of services including compliance advice, authorisations, audits, interim roles and compliance training.

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